Privacy Policy

Last Updated: February 19, 2026

Ducker Remodeling and Construction ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://goducker.com/ (the "Site"), and explains your privacy rights regarding that information.

This policy adheres to US federal and state laws, including the Oregon Consumer Privacy Act (OCPA).

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

A. Personal Information You Provide to Us

We collect the following categories of personal information when you voluntarily submit it to us (e.g., via contact forms, quote requests, or email):

Identifiers: Name, postal address, email address, and telephone number.
Project Information: Details regarding your construction or remodeling needs, budget, and timeline.
Customer Records: Signatures or payment information if transacting directly through the site (if applicable).

B. Information Collected Automatically

When you visit the Site, we may automatically collect:

Device Data: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages viewed, links clicked, time spent on the Site, and referring/exit pages.
Location Data: General location data based on IP address.

2. How We Use Your Information

We use the information we collect for the following business purposes:

Service Delivery: To provide estimates, schedule consultations, and perform remodeling/construction services.
Communication: To respond to your inquiries, send administrative information (such as contract updates), and confirm appointments.
Improvement: To analyze website usage and improve our content and user experience.
Security: To detect and prevent fraud or malicious activity.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. SMS / Text Messaging Program

SMS Communication

If you provide your phone number to our business, you may receive SMS or text messages from us related to our services.

How Users Opt-In

Users may opt-in to receive SMS messages by:

Submitting a form on our website
Scheduling an appointment through our booking system
Requesting information about our services
Providing their phone number during customer interactions and agreeing to receive SMS communications

By opting in, you consent to receive text messages from Ducker Remodeling and Construction.

Message Frequency

Message frequency may vary depending on your interaction with our business. Messages may include:

Appointment confirmations and reminders
Customer support responses
Service notifications
Promotional or marketing offers

No Sharing of SMS Opt-In Data

SMS opt-in or phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

4. Disclosure of Your Information

We may share your information in the following situations:

Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., website hosting, email delivery, payment processing). These vendors are contractually obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.

We do not sell your Personal Information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information.

Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Do Not Track (DNT) Signals: Some browsers have a "Do Not Track" feature. Our Site does not currently respond to DNT signals as there is no consistent industry standard for compliance.

6. Your State Privacy Rights (Oregon, California, & Others)

Depending on your state of residence (including Oregon and California), you may have specific rights regarding your personal information:

Right to Know/Access: You have the right to request a copy of the specific pieces of personal information we have collected about you.
Right to Correction: You have the right to request that we correct inaccurate personal information.
Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the data to complete a transaction or comply with a legal obligation).
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us using the information provided in Section 9.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no transmission of data over the Internet is 100% secure.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Contact Us

If you have questions or comments about this policy, or wish to exercise your privacy rights, please contact us at:

Ducker Remodeling and Construction

Email: info@goducker.com

Address: 3436 Olympic St., Springfield, OR 97478